Privacy & Data Policy

Last updated: December 15, 2024

At Millbrook Mushrooms, your privacy is of utmost importance to us. We are committed to safeguarding your personal information, and we will never sell, rent, or lease your personal information.

By using Millbrook Mushrooms' online store and website (www.millbrookmushrooms.com), you agree to the collection and use of your information as outlined in this policy.

Collection of Personal Information

To provide our products and services, Millbrook Mushrooms may collect personal information including your first and last name, mailing address, email, and phone number. We only collect this information if you voluntarily provide it.

When making a purchase, we may request billing and payment details, such as address and credit card information, to complete your transaction. Additionally, we may ask for personal data if you choose to:

  • Contact us via email or through our website

  • Submit payment details for a product order

  • Enter a sweepstakes or contest

  • Write a review

Use of Personal Information

We use your personal information to process your orders, provide customer support, and communicate with you about products and services you’ve requested. We may also use your information to send promotional offers or updates on new products.

Sharing Information with Third Parties

We may share your data with trusted service providers who assist in:

  • Analyzing website traffic (Meta and Google Analytics)

  • Email communications (Google and GoDaddy)

  • Customer support (Google and GoDaddy)

  • Shipping and delivery (ShipStation, UPS, FedEx, USPS)

  • Payment processing (PayPal, Clover, QuickBooks)

  • Online reviews (Squarespace)

These third parties are only permitted to use your information for services provided to Millbrook Mushrooms and must keep your data confidential.

Tracking User Behavior

We may track users' activity on our site to determine which products and services are most popular. This helps us deliver tailored content and recommendations based on your interests.

Automatically Collected Information

Some non-personally identifiable information, such as browser type, IP address, and website access times, may be automatically gathered. This data is used for improving website functionality and tracking general usage trends.

Links to Other Websites

Millbrook Mushrooms may contain links to external websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Right to Deletion

You have the right to request the deletion of your personal information. Upon receiving a verifiable request, we will:

  1. Remove your personal data from our records

  2. Direct any third-party services to delete your information
    However, we may not fulfill your request if your information is necessary for legal obligations or ongoing transactions.

Children’s Privacy

Millbrook Mushrooms does not knowingly collect personal information from children under 13. If you're under 13, please obtain permission from a parent or guardian before using our website.

Email Communications

We may send emails with updates, promotions, or surveys. You can opt out of marketing emails by contacting us at info@millbrookmushrooms.com.

Data Storage

We store your information with third-party vendors, such as GoDaddy, Squarespace, PayPal, and ShipStation, who provide necessary services for our website and order fulfillment.

Changes to this Policy

Millbrook Mushrooms reserves the right to modify this privacy policy at any time. We will notify you of significant changes via email or by posting an update on our website.

Contact Information

For questions about this Privacy Policy, please contact:
Millbrook Mushrooms
2289 Candice Circle, Rockwall, TX 75032
Email: info@millbrookmushrooms.com